Items with Defects

If anything is wrong, missing, or harmed when it arrives. By writing us at Captainbythebaycaboverde@gmail.com or via the contact form on our website, kindly let us know as soon as possible (please verify your things within 7 days of delivery)!

Requirements for Return

Within 14 days after the date of purchase, you must request a return and mail it to us postmarked.

The item(s) you are returning must be in brand-new condition (tags still on, no odor, pet hair, or other signs of user abuse).

Only store credit is accepted as payment for returns.

Accessories, other non-clothing goods, intimates, leggings, and sale/clearance items are examples of items that are final sale and cannot be returned.

Original and return shipping costs are the customer’s responsibility.

How to Make a Return Request

Make sure your return meets the criteria by going over the aforementioned requirements. If so, send us an email at or get in touch with us through this website’s contact form.

Need Help?

Contact us at Captainbythebay@gmail.com for questions related to refunds and returns.